Privacy Policy
Effective Date: May 24, 2026 | Nutropx® LLC | Huntington Beach, CA
Your privacy matters to us. This Privacy Policy explains how Nutropx® LLC collects, uses, and protects your personal information when you visit nutropx.com or purchase our products.
1. Information We Collect
Information You Provide
- Account & Order Information: Name, email address, billing and shipping address, phone number, and payment information (processed securely — we do not store full card numbers).
- Communications: Any messages, emails, or feedback you send us.
- Newsletter Subscriptions: Your email address if you opt in to marketing communications.
Information Collected Automatically
- Usage Data: IP address, browser type, pages visited, time spent, referring URLs, and device information.
- Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to improve site functionality, analyze traffic, and deliver relevant advertising. See Section 6 for details.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and subscriptions
- Send order confirmations, shipping notifications, and account updates
- Respond to your questions and provide customer support
- Send marketing emails if you have opted in (you can opt out at any time)
- Improve our website, products, and services
- Comply with legal obligations
- Detect and prevent fraud
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that help us operate our business, including payment processors, shipping carriers, email marketing platforms, and analytics providers. These parties are contractually obligated to protect your information.
- Legal Compliance: When required by law, court order, or to protect the rights and safety of Nutropx® LLC or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: Request that we delete your personal information, subject to certain exceptions.
- Right to Opt Out: Opt out of the sale of your personal information. We do not sell personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your California privacy rights, contact us by email at support@nutropx.com or by mail at our address below. As a business operating exclusively online under California AB-1564, we are not required to maintain a toll-free telephone number — email and our website contact form are our designated consumer request channels.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
6. Cookies & Tracking
- Essential Cookies: Required for the site to function (e.g., shopping cart, login sessions).
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant advertisements (e.g., Meta Pixel, Google Ads).
You can control cookies through your browser settings. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.
7. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our products are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
11. Contact Us
For privacy-related questions or to exercise your rights, contact:
Nutropx® LLC — Privacy Requests
19744 Beach Blvd, Suite 170, Huntington Beach, CA 92648
Email: support@nutropx.com — please include “CCPA Request” in your subject line for privacy rights requests.