Nutropx LLC Privacy Policy

March 1, 2025

At Nutropx LLC (“Nutropx,” “we,” “us,” or “our”), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website (the “Site”) or use our products and services (collectively, the “Services”). We comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). By using our Services, you consent to the practices outlined here. If you disagree, please do not use our Services.

Information We Collect

We collect the following categories of personal information:

Information You Provide:

Name, email address, postal address, phone number, and payment details when you purchase products or contact us.

Information Automatically Collected:

Device data (e.g., IP address, browser type, operating system) and usage data (e.g., pages visited, time spent) when interacting with our Site.

Cookies and Tracking Technologies:

We use cookies, pixels, and similar tools to enhance functionality and analyze usage. You may manage preferences via your browser settings, though disabling them may affect Site performance.

How We Use Your Information

We use your information to:

Provide and Improve Services: Process orders, respond to inquiries, and enhance our offerings.
Communicate: Send transactional emails (e.g., order confirmations), updates, and, with your consent, promotional materials.
Analyze Usage: Understand user behavior and improve our Site and Services.
Ensure Compliance: Meet legal obligations, resolve disputes, and enforce agreements.

Sharing Your Information

We may share your information as follows:

Service Providers: With trusted third parties (e.g., payment processors, hosting providers) bound by confidentiality and data protection obligations.
Legal Requirements: When required by law, such as in response to subpoenas or government requests.
Business Transfers: During a merger, acquisition, or asset sale, subject to confidentiality safeguards.
With Consent: When you explicitly agree to share.
Note: We do not currently “sell” your personal information as defined by the CCPA/CPRA, but you may still opt out of potential future sales (see Section 4).

Your Privacy Rights

Under applicable U.S. privacy laws (e.g., CCPA/CPRA), you may have the following rights:

Right to Know: Request details about the personal information we collect, use, or share.
Right to Delete: Request deletion of your personal information, subject to legal exceptions.
Right to Opt-Out: Opt out of the “sale” of your information (email info@nutropx.com with “Opt-Out” in the subject line).
Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

To exercise your rights, contact us at info@nutropx.com. We may verify your identity (e.g., via email confirmation) before processing requests, responding within legally required timeframes (e.g., 45 days under CCPA).

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined here, comply with legal obligations, or resolve disputes unless a longer period is required by law. For example, purchase data may be kept for tax compliance.

Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no online system is 100% secure, and we cannot guarantee absolute protection against breaches beyond our control.

Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If we discover such data, we will promptly delete it. Contact us if you believe we have inadvertently collected a minor’s information.

International Users

Our Services are operated from the U.S. and governed by U.S. law. If you access them from outside the U.S., your information will be transferred to and processed in the U.S., where privacy protections may differ. Use of our Services constitutes consent to this transfer.

Changes to This Policy

We may update this Privacy Policy to reflect changes in law, our practices, or operational needs. Material changes will be posted on our Site with an updated “Last Updated” date. Continued use of our Services after changes implies acceptance.

Dispute Resolution (Optional)

Any disputes arising from this Privacy Policy or our data practices will, to the extent permitted by law, be resolved through binding arbitration in California under American Arbitration Association rules rather than in court. This does not limit your statutory rights. [Note: Consult a lawyer on enforceability.]

Severability

If any provision of this Privacy Policy is found unenforceable, the remaining provisions will remain in full effect.

Contact Us

For questions, concerns, or to exercise your rights:

Nutropx LLC